Tanthrall

Contact

Most of it is answered without us.

There is no enquiry form here on purpose. The price, the designs and the terms are all published, so writing to us should be the thing you do when a page genuinely cannot settle it.

Read these first

Three pages, no waiting.

What it costs

Every package, every option, the price of each and the working days each one adds. From $1,000, with the total in your basket before you have told us anything about yourself.

See the prices

What it will look like

All 50 designs are on the site as working pages, not thumbnails. You are picking a structure; the colours, images and words will be yours.

Browse the designs

How the arrangement works

What arrives, who connects it, what counts as a revision, what happens when there is a bug, and who owns the code. All of it written down.

Read the questions

When to write

Six things a page cannot settle.

Anything on this list gets a person. Everything else gets a faster answer from the pricing page than it would get from us.

You need something none of the designs can do
Start the specification anyway. Where the catalogue does not contain what you need, it produces a written proposal rather than a checkout, which is a better first message than an email describing it in prose.
You have an order in progress
Your order page carries the specification, the quote, the preview link and the rounds you have used, and a message sent from there arrives attached to the work. Open your account.
Something is broken after delivery
Tell us what you expected, what happened, and which browser. If it departs from your specification it is a defect, it is fixed free inside the warranty, and it never uses a round of changes.
You want your data, or want it gone
Access, correction, deletion, portability, or an objection. Use the privacy address below rather than the general one, because that request has a legal clock on it and the general inbox is not built to notice.
Something on this site is unusable
A control you cannot reach with a keyboard, text you cannot enlarge, contrast that fails on your screen. Say which page and what you were using, and we will reply within five working days.
You are buying as a company and need paperwork
Purchase order numbers, a VAT identifier on the invoice, a supplier form to fill in. All ordinary, all quicker by email than through a checkout.

Never send us a password

We do not deploy, host or connect anything, so there is no point at which we need access to your domain, your hosting, your bank or your mailbox. If anyone asks you for those in our name, it is not us. Delete the message and tell us at the address below.

By email

General, orders and anything broken
studio@tanthrall.com
Privacy, data access and deletion requests
studio@tanthrall.com
We respond within one month, as the GDPR requires, and usually much sooner.
Accessibility problems
studio@tanthrall.com
Response within five working days - see the accessibility statement.
By phone
+48 838 881 368
Useful for a question about an order in progress. Nothing is sold on a call and no price changes on one.

Registered details

Tanthrall Services Sp. z o.o.Registered in PolandKRS 0001179170NIP 7792590008 · REGON 542026528ul. Głogowska 82/22, 60-741 Poznań, Poland

Data protection representatives

EU representative (GDPR Art. 27): Not required - established in the EU (Poland)
UK representative: Not yet appointed

We are established in the EU, so no EU appointment is needed. The UK appointment is required for a non-UK controller serving UK clients, and is still outstanding.

Markets served: European Economic Area, United Kingdom and Australia. We build in English only.

Contact - Tanthrall